Templates in Business Analysis

Mission and Objectives Template
Templates provide the quickest way to proceed with documentation as writers will not be having writers block and waste time in thinking from where to start.
Templates are set of headings to document the top-level goals or the project Mission and Objectives.
1. Project Mission
1.1 Project Sponsor
The person, in a position of power, who has openly stated that he/she, intends to sponsor the project right through to completion. The sponsor need not be involved in day-to-day management of the project, but must be determined that it shall succeed, be willing to fight for it when necessary, and have the ability to obtain the necessary resources to ensure its success. They must also be likely to stay in the organization for the duration of the project.
The project sponsor/ is …… ( )
(Name, job title, department, contact details)
1.2 Mission Statement
Define the single central thing that the project, system, or product in question must accomplish. This is also the basic criterion as to whether the project has been successful.
For example,
The mission of the system is to serve customer immediately
To become the market leader in customer service
The mission must be brief, clear realistic. It must be verifiable, that is, you would know if you had achieved it (you should be able to have data for customer satisfaction.
The mission of the …………………project is:
To……………………………………


2. Business Objectives
Write one sentence for each business objective, that is, each key purpose of the Project, system, or product in question. A high-level requirement is only an objective if it is a defining feature, that is, that a successful result could not exist without it. Only a few of a Project’s mandatory requirements are really central to its being.
It is allowed to have more than one objective, but if there are multiple objectives they must not conflict. However, there should not be too many objectives or focus will be lost.
For example,
To have continually improved customer service
To have regular feedback.
And action on the feedback
Objectives must be brief, clear, and realistic (within the limits of budget, time, skill, geography and other relevant resources). Objectives must be verifiable, that is, it must be possible to know whether or not you have attained each objective.
Each objective should be owned by a named stakeholder, who will be responsible for achieving it within the project.
2.1 objective 1
To…………………….
Owner………………………… (Name, contact details)

2.2 objective 2
To…………………….
Owner………………………… (Name, contact details)

2.3 objective 3
To…………………….

Owner………………………… (Name, contact details)

3. Initial SWOT Analysis
List the main factors that will affect the success of the project, under the following headings.
3.1 Strengths
List the factors favoring the project compared to its rivals, past projects, and so on.

3.2 Weakness Analysis
3.2.1 Weakness
List the internal factors such as shortage of funding, staff turnover, skill shortage, and so on, working against the project.
3.2.2 Remedies
State for each identified weakness how you intend to remedy the weakness so that the project can succeed. Remedies must be realistic, that is, they must be capable of resolving the problems and they must be achievable within the resources of the project.

3.3 Opportunities
List the external factors such as the state of the market that would be beneficial if the project were to succeed.
3.4 Threat Analysis
3.4.1 Threat
List the external factors such as changing technology, rivals, internal opposition, and so on that could threaten the success of the project.
3.4.2 mitigations
State for each identified threat how to or prevent or prevent the threat from causing harm. Mitigations must be realistic, that is they must be capable of neutralizing the threats and they must be achievable within the budget, timescale, skill and the other actual resources at hand.



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